English for Business Communication Student's book 2ed

This short course is for learners who need to improve their ability to communicate when socialising, telephoning, presenting, taking part in meetings and negotiating. The course aims to build confidence and fluency by encouraging students to analyse tasks and take part in practice activities. This second edition has been redesigned and now includes a page of self-study tasks for each of the 15 units.

Table of Contents :Module 1 Cultural diversity and socializing/Unit 1 Building a relationship/Unit 2 Culture and entertainmentModule 2 Telephoning/Unit 3 Could I leave message?/Unit 4 Good to hear from you again!/Unit 5 Unfortunately there's a problem ...Module 3 Presentations/Unit 6 Planning and getting started/Unit 7 Image, impact and making an impression/Unit 8 The middle of the presentation/Unit 9 The end is near this is the end Module 4 Meetings/Unit 10 Making meetings effective/Unit 11 Sorry to interrupt, but .../Unit 12 What do you mean by ...?/ Module 5 Negotiations/Unit 13 Know what you want/Unit 14 Getting what you can/Unit 15 Not getting what you ddon't want File cards